Installation and first job

After receiving your imaging system, unpack it and set it in an incubator, on a shelf in an incubator room or on a table. Unpack the provided power and ethernet cables and plug in the robot. You should see the logo in front of the robot light up after approximately 30 seconds.

You should have received an onboarding email which contains login information. Using this, please login at To test whether the robot has internet connection, use the “+”-icon, also called “New job” button in the left sidebar. Name the job, for example “Connection test” and leave everything else at default. Press “Submit new run”.

Afterwards, you’ll see the page showing the results for that particular job. You can press the “Job List” button in the sidebar or refresh the page to update the status of the job, which should go from “pending” to “started” just a few seconds after being submitted. If this happens, the robot is connected as it should be and everything will work – if it is stuck on “pending”, you most likely have something blocking the robot from gaining internet access.

Along with the ethernet and power cables, the robot came with one or more plastic trays which are used to hold petri- or microtiter plates during imaging. These may be black or white, and sometimes have a protective foil on the surface which should be peeled off.

To image samples, all you have to do in the lab is:

  1. Load the plates onto the tray
  2. Slide the tray into the machine after opening the door
  3. Close the door

At this point, everything is set up and ready to go. Log in to the user interface, and start a new job. There are only a few things to configure before submitting the job:

  1. Job name – this can be anything, and is just used for you to reference the different jobs
  2. Plate type: here, you select the plate type used. This will change the zoom and focus to fit the particular type of plate and method of scanning over the plates to image individual wells.
  3. Plate selection: here, you can select which plates to be imaged during the job. Dark blue will be imaged, grey will not be imaged. All plate positions are selected by default
  4. Light presets: Here, you can select the lighting type(s) to be used during the job. Simply enable one or more presets by toggling the buttons. You can find a quick explanation on each preset via the link here. In general, the default option (Medium Bottom Light) is good for most types of experiments.
  5. Capture interval and duration: Select whether you just want a single image taken, or alternatively, how often the imaging should happen between each image. If an interval is chosen, you’ll also be allowed to select the total duration the image capturing should run for as well as when the job will finish.

Finally, press “Submit new run”. The job status will change to “Started” and the imaging will start within 30-60 seconds.

After the job has started, you’ll start seeing images in the job view. Here, you can follow the progress for each image taken and scroll back and forth in time. You can also download images or videos.

The “request analysis” is primarily used by customers who are subscribed to the Reshape Analysis Suite, and is the way to enter jobs into our analysis pipeline, after which we will process them and return the results.

Cleaning, troubleshooting and contact info

The imaging system and trays can easily be cleaned using ethanol or a soap-based wipe. Simply open the door, take out the tray and wipe it down. The opening in the door is wide enough that you can wipe down the large internal surface inside the robot as well.

During imaging, the lids should always be left on plates. This is both to prevent them from drying out and to minimize potential cross-contamination.

Feel free to contact Reshape Biotech at any point if the machine is causing issues or not behaving as expected. We’re also happy to help discuss lighting presets or specific assays as necessary.

You can reach us via the chat option on the website, at or call the support team directly at +45 4292 1548.